Wednesday, July 24, 2013

Week 3 Part 1 Task 4: Free Topic


Travel Web sites: a move away from traditional travel agencies to online travel agencies

Planning a nice family vacation was more complicated in the past. It involved one of two methods: calling a hotel, calling multiple airlines to get the best price, and finally calling a rental car company all from different locations or by going to a travel agent who could book everything for you. But with today being the Internet age, it is easier for people to book trips on their own with the help of online travel websites.

Online travel sites let you be your own travel agent. Plan your trips or vacation and make reservations quickly with just a few mouse clicks. [1] People would rather be at home than have to make a trip back and forth to a travel agency.  People are moving away from traditional retail travel agent services because they are not free. Fees start from around $30 for a simple air booking and can be more than that for a complicated itinerary. For a relatively simple itinerary, you can probably find on your own good deal you without using a retail agency. [2]

One benefit to using an online travel agency for flights is they they offer quick and easy comparison of not just fares but schedules on many different airlines at a glance. [3] Websites like Orbitz, kayak, etc allow the user to enter in a date, time and location and it will generate a list of all the participating airlines that match the criteria. This makes it very easy for the user to see what airline offers the best value without having to reach out to each airline individually. It also allows for mixing and matching arriving and departing flights from different airlines. Specifically for kayak, there is a feature that allows you to add +/- 3 days t help determine when the best day to leave would be.

A second benefit of booking your travel online is that some of the online sites will have access to the smaller hotels that you might not have even realized existed. [4] These websites act as a database of hotels. The show all information on the hotel, amenities, pictures, maps, etc. They also tend to show reviews of the hotels. Now typically these reviews are written by guests that have stayed at that hotel and booked through the website. [4] These are useful because the description and pictures displayed by the hotel sometime does not truly reflect the condition of the hotel. It is important for a pleasurable experience to see what other guests have experienced first hand.

Travel websites usually offer flight, hotel, and car rental providers. They will sometimes offer “packaging” feature. On some trips, especially last-minute ones, we've seen hotel plus air packages for half what air alone costs. [3] There is a discount for booking multiple parts of a trip by bundling them in one itinerary.

In conclusion, online travel sites let you be your own travel agent. You can plan trips from the comfort of your own home at any time day or night. You have access to many different airlines and hotels all in one place and are in control of mixing and matching packages to satisfy your need best.




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